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I emailed Belize Tours Marketplace to see if he could set up a tour for our group of 6 and he promptly got back to me with a date. I had a little trouble booking online (it could have been me not understanding the booking process), but Lou was always available via email to walk me through it. We had our own private tour and Neal, our Tour Guide, promptly picked us up at the Water Taxi stand at 8 a.m. We boarded the van and as we drove, he gave us information on the area, history and the people of Belize. Contrary to what was on the website as the itinerary, he chose to first take us to Altun Ha to tour the Mayan ruins. It was a good decision because we not only avoided the crowds, but also arrived in the morning before the heat of the day. Impressive! Next we drove to where we would be ziplining and cave tubing. All the time, Neal gave us more information and answered all our questions. Even though it is a bit of a long ride, it didn’t seem so bad when you had such a personable guide. When we arrived, Neal carefully timed our Zip Line adventure to again avoid the crowds even though it was high time for many of the cruise ship groups to be there. He gave us choices as to when we wanted to have lunch, etc. We never felt like he was “running the show”, but rather being our guide so we could get the most out of the day. After Zip Lining we had a delicious meal and time to relax. Neal arranged prior to our lunch to have a specific guide for the cave tubing portion of the tour. We had an opportunity to change our clothes and she met us. It was a trek to the mouth of the caves and the only advice I think could be added to the website is that you wear water shoes that you can walk in over rough terrain. Our guide for the Cave Tubing was a delightful young woman who, again, enthusiastically answered all our questions, stopped along the way for us to ask questions about the jungle we were walking through and made sure that we didn’t feel rushed. Later, I found that Neal had asked her to try to take her time so that all the crowds were cleared so we could leisurely float through the caves. We had the day to explore and Neal made sure we had the best experience! We had purchased a picture of our group taken during the Zip Line portion and because we reviewed and made our purchase at the very end of the day when things were closing up, I was a little unsure that our picture would get emailed to me. After waiting a few days and not seeing it in my email, I contacted Lou at Belize Fun Tour to ask for a contact email that I could follow up. He said he and Neal would look into it for us and that evening I received the picture in my inbox. That is customer care and service! I would highly recommend this tour and Belize Tours Marketplace. It was a wonderful experience.

We had a group of 9 and we had soooo much fun! We didn't have to worry about taking pictures with our phone because Adrian was always taking pics of us! We enjoyed every moments of it. Leo was amazing too, he pulled of us during our cave tubing. They were patient, knowledgeable and very entertaining! Definitely book with them! We did the Altun Ha, Cave tubing and Ziplining! You gotta do all three!